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DonBorja's avatar
DonBorja
Explorer | Level 3
6 months ago

I need help, Dropbox deleted my account.

Dropbox deleted my account and I didn't have access to my email so I never noticed the notifications, I'm desperate because it deleted my old account along with my files and they are really valuable, I'm really worried and I would like to get them back 😞

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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi DonBorja, sorry to hear about that! 

     

    Just to make sure we're on the same page, it sounds like Dropbox deleted your account due to inactivity, is that right? 

     

    If not, feel free to clarify. 

     

    Provided that's the case, then there's not much that we can do on our end, I'm afraid. 

     

    Let me know more, and we'll take it from there! 

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