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SarahT123's avatar
SarahT123
Helpful | Level 5
2 years ago

I removed the tag, but the files keeps showing up.

I removed a tag from a photo but the photo still comes up when I search for that tag. I have double and tripled checked the file info and the photo is not tagged. However, when I search for the tag, the photo keeps appearing in my results. I guess I can ignore it, but it's annoying. Will this eventually update or do I just have to live with it?

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3 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi SarahT123, let's jump right into this! 

     

    Interesting behavior there. Does this happen with one specific file, or multiple ones? 

     

    Can you send me a screenshot, in order to also have a visual of what you mentioned? 

     

    Keep me posted, and we'll take it from there!

  • SarahT123's avatar
    SarahT123
    Helpful | Level 5
    2 years ago

    I'm not sure what you want me to screen shot? I would rather not screenshot actual photos for privacy reasons; however, here's the file info for the photo that comes up when I search for the tag. As you can see, there is no indication that it is tagged.

     

     

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