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Forum Discussion
mahdidolphin
2 years agoExplorer | Level 3
lost access to desktop folder (Dropbox Backup folder) after deleting dropbox
Hi I used to have Desktop as my Dropbox backup folder. After deleting Dropbox, I cannot access my Dropbox folder or undo choosing desktop as a backup folder. Even after reinstalling Dropbox, I canno...
mahdidolphin
2 years agoExplorer | Level 3
Hi,
Thank you for your reply and happy new year!
I’m using Mac OS. When reinstalling Dropbox and go to backup I do not see Desktop selected as back up. It appears that when I reinstall I cannot access or change the previous setting (before I deleted the Dropbox app).
Best
Nancy
Dropbox Community Moderator
2 years agoHappy New Year from me as well, mahdidolphin!
If you go here, can you see a backup of your Desktop folder? Please send over a screenshot of what you see on that page.
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