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Forum Discussion
dan63
4 years agoNew member | Level 2
lost files
hi
I think recently dropbox said they are downsizing the free space to 200 mb. and my previous files are all lost.
is it possible to recover them?
You need to look at the same place - www.dropbox.com/events or do a search for it on Dropbox and the computer.
14 Replies
- Mark4 years ago
Super User II
Dropbox quota is 2gb unless you have paid account or bonuses. However, a reduction in quota does NOT delete files so that isnt what has removed them.
You can see deleted files at www.dropbox.com/events and recover from there within 30 days of deletion.
- CTMarketing4 years agoNew member | Level 2
I have lost files on a paid account. Stuff I was working yesterday was not in the folder today.
- Mark4 years ago
Super User II
You need to look at the same place - www.dropbox.com/events or do a search for it on Dropbox and the computer.
- CTMarketing4 years agoNew member | Level 2
Yep. Nothing.
- Mark4 years ago
Super User II
If its not on www.dropbox.com/events the file has never been on Dropbox I'm afraid - so something on the machine stopped it uploading. It should, however, still be on the computer you used
- dan634 years agoNew member | Level 2
found the files. thank you so much
- 00314 years agoExplorer | Level 3I've had db for a year and I started seeing files in the beginning but after a week or so the files disappeared and I haven't seen any new files in all this time I can't believe that db didn't find anything for a year all the files that I have say download an app that supports the file and these files aren't really even a file that I was getting in the beginning when I first got the account now it says that my storage is full and is telling me to move my files I really liked db when I first got it but it's been useless for a year and a waste of money
- Taron3 years agoNew member | Level 2
Hi , i lost my files , i can not find my files in my deleted folder , it is older than 1 month so... is it possible to get it back ?
- Mark3 years ago
Super User II
Hi Taron
I'm afraid not. If you were not a paid user at point of deletion you cannot recover past 30 days.
- Taron3 years agoNew member | Level 2
can i or can i not get my files back older than 30 days?
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