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Forum Discussion
Chris202407
11 months agoNew member | Level 2
Lost my computer and also my Dropbox Folder
I lost my computer where I was putting all the information in dropbox desk BUUUUUT I didn't know that it was not connecting automatically Online.
So, on my new computer. I downloaded dropbox desk and I wanted to connect it with my ex dropbox desk but it connected with my dropbox Online... What should I do?
1 Reply
- Mark11 months ago
Super User II
The only way you can get the data from the old computers Dropbox is by actually having the computer - if it hasn't been syncing and uploading there isn't anything, at all, you can do without the physical device being with you.
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