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Chris202407's avatar
Chris202407
New member | Level 2
11 months ago

Lost my computer and also my Dropbox Folder

I lost my computer where I was putting all the information in dropbox desk BUUUUUT I didn't know that it was not connecting automatically Online. 

So, on my new computer. I downloaded dropbox desk and I wanted to connect it with my ex dropbox desk but it connected with my dropbox Online... What should I do?  

 

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    11 months ago

    The only way you can get the data from the old computers Dropbox is by actually having the computer - if it hasn't been syncing and uploading there isn't anything, at all, you can do without the physical device being with you. 

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