We’re aware of an issue causing slower load times on the Dropbox Community forum. It should be resolved soon. Thanks for your patience! 

Forum Discussion

Ezdrop101's avatar
Ezdrop101
New member | Level 2
3 years ago

Manage storage -

I am unable to manage the 2GB storage in my account which appears as "Backup" in order to comply with storage limits. It seems the only recourse is to purchase more storage without being able to manage what is there to bring the account into compliance.

Delete
Dropbox Backup
Storage space

1 Reply

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Ezdrop101, sorry to hear you're having issues with this.

     

    Have you tried navigating to your backups page and deleting the backup from there to make up some space?

     

    Keep me posted!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!