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Jason Arntz's avatar
Jason Arntz
Explorer | Level 4
2 years ago
Solved

Mobile app is missing all my files

My phone app is missing all of my files. Can anyone help.

Mobile
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  • Rich's avatar
    Rich
    2 years ago
    Jason Arntz wrote:
    My phone app is missing all of my files. Can anyone help.

    You don't see any of the files in your account? If not, then it sounds like you've signed in with a different, empty account. Check to make sure you've signed in with the correct email address for your Dropbox account.

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Jason Arntz wrote:
    My phone app is missing all of my files. Can anyone help.

    You don't see any of the files in your account? If not, then it sounds like you've signed in with a different, empty account. Check to make sure you've signed in with the correct email address for your Dropbox account.

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