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Nanavirginnia 's avatar
Nanavirginnia
Helpful | Level 5
2 months ago
Solved

Most of my files are missing from Dropbox. I can only see the more recent ones.

Recently I was looking for a file and discovered all my files have disappeared except a few created very recently.   What can I do to find them and restore to my account. Thanks 

  • Nancy's avatar
    Nancy
    12 days ago

    Hi from me as well, @Nanavirginnia! 

    To have a clear image of what may be happening, can you please check your old iPad and let me know if you can see all of your missing files in your Dropbox mobile app there? We’ll look into this further after that.

    As for your previous posts on the forum, you can try clicking on the three dots next to the post you wish to delete. Are you able to remove the ones you want that way?

    Let me know.

28 Replies

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