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My account is empty and all my files are missing, why?
"I logged into my account yesterday using Google Sign-In. This only worked after I confirmed that I accept and register, which I didn't think much about. When I was logged into my account, it was simply empty. About 1.8 GB of data is gone. How can this be? The last successful login was a few days ago. There’s no other account, and I definitely didn't delete everything. The account seems like it was newly created. I can see the email in my email account about the last logins from a few days ago."
4 Replies
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- Mark
Super User II
What is www.dropbox.com/events showing?
Nothing
[Removed as per Community Guidelines]
In my email, I see my logins, and suddenly it seems like I've created a new account. See screenshot.
[Removed as per Community Guidelines]- Jay
Dropbox Community Moderator
Hi hamakabula, thanks for bringing this to our attention.
Could you copy and paste the screenshots in your next reply, as we're unable to view external links?
When was the last time you've logged into this account before now?
This will help me to assist further.
- I had this same issue, I'm trying to understand as well.
