Forum Discussion

4239's avatar
4239
New member | Level 2
22 days ago

My storage is full. How can I remove my Backup?

Dropbox informs me, that my free account is full. I had previously made a complete back up of my Mac on Dropbox. However, I can't find the back up on Dropbox in order to delete it. I have the app on my Mac. I'm not interested in upgrading. Help anyone?

Delete
desktop
Dropbox Backup
Mac

2 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    14 days ago

    Hey 4239! Were you able to locate your Dropbox backup and delete it, following Megan’s advice?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    22 days ago

    Hey 4239, let's jump right into this! 

    The first place you'd need to check is your Backup page online. Do you see the option to delete your backup there? 

    If you're also using the desktop app you might want to check its preferences and more specifically the Backups tab to see what you can find there.

    Keep me posted on the results!

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