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Not possible to free up hard drive space from past corporate account
I belonged to a corporate account a while ago. Not anymore.
I can see those files from the account, just names, but I can not see into the files. Not a problem, not interested.
But those fil...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Harliu, thanks for the screenshots and the additional info.
Can you follow Nancy's steps and go to the "account" tab in your Dropbox preferences?
Do you only see your personal account linked there or the Business one as well?
>> Otherwise, I'd like you to go to your Dropbox app's preferences > Account tab, and let me know if only your personal account is syncing at the moment.
There is only one syncing user - from the private account. There is nowhere the past business account available and not seen. Just the catalogs I can see through the Quick Access Toolbar.
May be it could be related to the second e-mail address I did use for corporate account. I tried to log in to the dropbox app using that another mail but it seems it was not connected through that. Or may be the e-mail address I use currently for private account was also used for the corporate account. I do not know how to check that.
Free space is down to 13032 MB.
Regards,
Harli
