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Harliu's avatar
Harliu
Explorer | Level 3
2 years ago

Not possible to free up hard drive space from past corporate account

I belonged to a corporate account a while ago. Not anymore.  I can see those files from the account, just names, but I can not see into the files. Not  a problem, not interested.  But those fil...
Delete
dropbox business
Organize
Storage space
Harliu's avatar
Harliu
Explorer | Level 3
2 years ago

Hello!

Quick Access Toolbar has a directory: Dropbox (corporation name), right click opens a menu,  Attributes will show the space used. Checked, if everything is correct: same procedure with private Dropbox catalogue in the same menu will show the space it is using and what the Dropbox itself is showing.

 

Also I could access using File Management program. 

W 10 Pro. 

 

Best Regards,

Harli

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Harliu, it might sound trivial, but are you certain that it's the old Dropbox content taking up the hard drive space? 

 

If you right click on the old Dropbox folder, and check its properties, what do you see in regards to space? 

  • Harliu's avatar
    Harliu
    Explorer | Level 3
    2 years ago

    Yes, I  can see that the corporate Dropbox space is smaller (deleting also it from the Trashbox). But the total disk space has not changed (tested with the next 3GB). It still seems like I just delete it from the Dropbox and it still keeps the files somewhere on my disk, but now I do not even have the seeing access to them. 

     

    In conclusion regarding the thread there seems not to be an answer which is readily available. Seems like I will delete them whatever happens.

     

    Thank yoy for your time, Megan, Hannah, Jay, Nancy!

     

    Harli

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