Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

HopeWellington's avatar
HopeWellington
Explorer | Level 4
8 years ago

Notifications wont go away

I have the dropbox app and i have the little badge app ico set up and it says i have 293 files to open and when i go to my files, the little number at the bottom of the screen ontop of the files icon says that same number but i have checked all my files (and i have 5 so its not that hard) and i cant find anything new and the message wont go away

6 Replies

Replies have been turned off for this discussion
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Is that not pending uploads from the Camera Roll?
  • HopeWellington's avatar
    HopeWellington
    Explorer | Level 4
    8 years ago
    It may be, but if so, its been there for over a month and i have no idea what i can do
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 years ago
    Allow them to upload, or, if you dont use them, turn off Camera Uploads (its possible its videos if they are large and slow to upload), or, you dont have enough quota for them.
  • Bdh77's avatar
    Bdh77
    New member | Level 2
    8 years ago
    Log out of the app then log back in!
  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    Great to hear you got it fixed HopeWellington! Mind sharing with the community how did you get it solved? :)

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!