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Mo A.2's avatar
Mo A.2
Explorer | Level 3
2 years ago

OMG I deleted files a couple of months ago (less than a year) and now I stupidly realize I need them

I have a basic dropbox account and yes, I deleted the folders and said yes permanently delete, and now today, I realize OMG I had these files in my dropbox.  Is there any way at all to recover these at all?  I don't think I have a dropbox backup because these files were on the basic account.  Any help would be appreciated.  

4 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Mo A.2, thanks for bringing this to our attention.

     

    Just to clarify, did you permanently delete the files from the Dropbox site, or from your computer?

     

    Are they visible on the deleted files page?

     

    This will help me to assist further!

  • Mo A.2's avatar
    Mo A.2
    Explorer | Level 3
    2 years ago

    They are not visible on the deleted files page and I have permanently deleted them from my computer.  I think I know where this is headed. 😂 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Unfortunately, if the files aren't on the deleted files page, or anywhere else on your Dropbox account, then it wouldn't be possible to recover them.

     

    I'm sorry I can't be more helpful on this matter. If you have another backup service on your machine, the files might be there.

     

    Otherwise, there is other software available on the internet that might be able to recover deleted files on your computer.

  • Mo A.2's avatar
    Mo A.2
    Explorer | Level 3
    2 years ago
    No problem. It is what it is. Thanks

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