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Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Re: How can I clear up space on my device?

Hi there, brunob1 welcome to our Community!

Based on your info you used these steps in order to delete your Dropbox files.

With that being said, can you clarify if you can locate your temp folder in your File Explorer? It's most likely located inside your Dropbox folder. Could you try quitting the Dropbox desktop application from the system tray, and then delete the temp folder?

Keep me updated with any progress!

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