We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jlacoste
2 years agoHelpful | Level 5
Re: How to copy highlighted text when editing a doc
I have the same problem in Word. I cleared the cache and tried another browser. Still unable to select text. This makes my work complicated!
3 Replies
Replies have been turned off for this discussion
- Nancy2 years ago
Dropbox Community Moderator
Thanks for posting this on our forum, jlacoste.
Can you also try an incognito window as an extra step?
Are you facing this issue with all Word files and when did you notice this behavior for the first time?
- frode2 years agoExplorer | Level 4
Had the same issue since yesterday; for me it worked by deleting all cookies. Using Firefox.
EDIT: 3 hours later and the issue reoccurred. - jlacoste2 years agoHelpful | Level 5
Using a Firefox "Private browsing" window did not change anything. So far, it's happening to all the Word files I worked with. The problem started yesterday. I loose a lot of precious time with this bug. When will things be back to normal?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!