Re: Ignored Item Conflict

3x30GB folders 'ignored item conflict' folders appeared this morning.   Tempted to just renamed them and move them off the HD but keep them on DP under the new names.

Hi all; I hope this finds you well!

I'm sorry for the delay in responding to you; I just wanted to give you some additional context on this as I checked back internally with the team.

This is what I found:

Ignored item conflicts are most likely generated when you add a folder to the web with the same pathway as something that is locally ignored. When a file/folder with the same name is synced down to a computer at the same pathway as an ignored file/folder with the same name, the ignore conflict is generated.

As you probably know, the Ignored Item Conflicts you are seeing are files created from files becoming conflicted preventing users from any form of data loss. Essentially they are a fail-safe like the majority of our conflicted files.

For the ignored item conflicts, check the files/folders and see if they are empty. If they are, delete them. If there is data inside any of the files, rename them or compare them with the originals to see which file has the most up to date work. Then just delete the extra files that aren't needed.

I hope this information helps! 

I am gonna say what everyone else is thinking.....that is a poor solution support offered. 

I have 1000's of folders,  do you think I really have time to rename the folders and analyze the contents.

Ditto - lots of folders and the explanation offered does not add up  - no one else is working on these folders and as noted above this has occurred with folders I haven't touched in some time. 

Hey guys,

I had this issue too where I had folders saying item conflict and think I've just resolved it. 

Turns out I essentially had at some point copied folders so there was more than one of the exact same thing in my Dropbox which it didn't seem to like.

I got rid of the copies and now it looks like everything is syncing online nicely.

Hope this helps.

Camilla