We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

Laszlo1's avatar
Laszlo1
New member | Level 2
2 years ago

recovering a backup copy of a doc

12 hours ago I finished a document. I needed some headier formatting for another document so I entered it this AM created a new doc and saved without renaming the new doc and it was saved as the initial doc overwriting all content of the first doc. I need that content without having to recreated it from scratch. Any suggestions?

restore

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Laszlo1, sorry to hear about this.

     

    Are you referring to a Dropbox Paper doc or another type of file perhaps? How exactly were you editing this file in the first place?

     

    Have you taken a look at your events page or the file's version history to see if you can restore a previous version?

     

    Keep me posted!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!