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natekang's avatar
natekang
Explorer | Level 3
3 years ago

Rename Failed

Hi all. I'm trying to rename one of my folders, but I keep getting a "rename failed" error message. I am an owner of the folder so I'm not quite sure what is happening. My guess is that it's because it's a large folder, but I wonder if others have more insight

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey natekang, and welcome to our forum. 

     

    Have you tried renaming this folder via a different browser? Do you keep seeing the same error, if you do this?

     

    Also, can you try to rename a smaller folder, as a test, and let me know what happens?

     

    Keep me posted for more updates!

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