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Forum Discussion
Restore data for a deleted account
Dear Community,
we have deactivated our account on November 27th 2023 and since then the account was in a locked status. Now, we have missed to safe the data somewhere else and an email has told us, that the account was completed deleted. We cannot sign in to it. All the data is lost. The data is very, very important for our sports club. There are some legal documents, etc. in the folders. Is there any way to restore the data and restore the account. Kind regards,
Michael
3 Replies
- Walter
Dropbox Community Moderator
Hey there mimasports - sorry to hear about this.
I'm afraid that there's no way to restore a deleted Dropbox account or any of the files that were stored in it.
Let me know if you have any other questions, Michael.
Hello Walter,
can we somehow sign up for a new license on the same email address to restore the data? There a lots of very important documents that we need. So are there any options to restore the account and the data?- Walter
No, that's not an option at this time, Michael.
I wish I had a better answer for you.
