Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

kashiwagi_yhi's avatar
kashiwagi_yhi
Explorer | Level 3
2 years ago

Searching for folders on the Dropbox website does not show a list

The list is not displayed as a result of searching for folders only by entering 'xx type:folder' in the search box and sorting in order of newest to oldest.
However, when the sort order is from oldest to newest, the list is displayed.
Why is this?

11 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, kashiwagi_yhi, thanks for letting us know about this.

     

    Do you see the same behavior if you search for your folders, using a different browser or a private browsing/incognito window?

     

    Let me know!

    • kashiwagi_yhi's avatar
      kashiwagi_yhi
      Explorer | Level 3

      @Hannah

      Thanks for the reply!

       

      What I have been trying is the chrome browser.
      I also tried it in chrome private browser and Edge and had the same symptoms.

       

      Also, Dropbox API search_v2 returned 0 search results.

       

      I attach a screenshot of the result.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the update, kashiwagi_yhi.

         

        Does the same apply to all your folders? What about your files?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!