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Starbike's avatar
Starbike
New member | Level 2
9 months ago

Some of my files are missing

SOME OF MY FILES WHERE MISSING PLEASE HELP ME RECOVER MY FILES

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Starbike, sorry to see that some of your files are missing.

     

    Were they shared or non-shared files?

     

    Have you checked your deleted files page or your events page, to see if you can find them?

     

    If they were shared, make sure to check this page as well.

     

    Let me know how it goes.

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