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ricardosoaresfab's avatar
ricardosoaresfab
New member | Level 2
2 years ago

(~) Folder does not synchronize

Hello buddies. Unexpected situation happened: My folder DOCUMENTS appeared @ site dropbox.com with a tilde (~) before, but does not appear @ my Windows Explorer anymore. The files inside are normaly, but I can't access them using Windows Explorer. What can I do, please?

desktop
sync

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi ricardosoaresfab, thanks for bringing this to our attention.

     

    Just for clarification, have you previously enabled the Dropbox Backup feature on your account?

     

    This will help me to assist further!

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