Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
.PNGs not visible in Dropbox photos tab
Hello Dropbox Forum!
Whenever I try uploading a .png to Dropbox it doesn't show up in the photos tab (dropbox.com/photos). At first I thought this was due to Dropbox not finding any date in the file (PNGs do lack exif support). However, after trying to both change the filename to the date (using format yyyy-mm-dd hh.mm.ss) and changing the creation/ modified date before uploading it still won't show up. PNG files appear to be supported as they show up when uploaded via the mobile image sync feature. I have tried uploading it to different directories on my Dropbox (including the camera uploads folder) using both the windows desktop client and the web client.
Kindly, a long time Dropbox user.
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
14 Replies
Replies have been turned off for this discussion
So what am I supposed to do with the thousands of PNG files intermixed with JPEGs in hundreds of folders all throughout my dropbox? It's easy to say that dropbox doesn't allow these in the photos folder, but there needs to be an answer. What is the response from Dropbox?
Earlier Post:
Thanks for the update. I've looked into this matter further, and per my colleague previously stated, any camera photos of any size saved in PNG format will not appear on the Photos tab.
Screenshots, however, which are generally saved as PNG and uploaded automatically by the camera upload feature, are included on the Photos tab.
We appreciate the feedback on this matter, and if you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
Jay
