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amysap's avatar
amysap
Explorer | Level 3
3 years ago

Access being denied to people I share links with

Hi all, I have been using Dropbox for 10 years to share practise tracks with my choir. I create a link, share the link, etc. A few days ago, some of the ladies could no longer access the tracks. They...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there amysap, sorry to hear you're having issues with this.

 

Can you please send us a screenshot of the exact errors they're getting so that we can have a visual too?

 

If they're using a web browser to access your shared links, have they tried clearing the browser's cache or another browser?

 

Keep us posted!

amysap's avatar
amysap
Explorer | Level 3
3 years ago

Hi @Walter did you see my reply!

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