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Forum Discussion

ironkun2k4's avatar
ironkun2k4
New member | Level 2
2 years ago

After a team update, shared folders show root folders, why?

Since the update a few days ago from Dropbox, all shared folders's root folder and sub folders are now visible. Is there a way to revert back?

Here is an example:
I shared a folder called "folder 1" to my coworker.

 

Before the update, my coworker would only see "folder 1" inside his dropbox.

 

After the update, my coworker now see "root folder". In order to get to "folder 1", he would need to go through all my subfolder: "root folder/folder a/folder b/folder 1"

 

I don't want my coworker to see all those root folder and sub folders and go through all that hassle.

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi ironkun2k4, thanks for bringing this to our attention.

     

    Are you referring to the recent Dropbox team update?

     

    Have you tried contacting the support team for them to assist further?

     

    This will help me to assist further!

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