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Forum Discussion
Can people see a group's name when opening my shared link, and not my real name?
These are critical pre-sale questions.
Dropbox Plan: Free, but buying Plus as soon as I have answers to my questions.
Payment Method: Will be card.
How did you upgrade?: Will be directly through the Dropbox website)
Currently on free plan. Want to up upgrade to Plus for a month, then plan to switch to Yearly if this works the first month. (One place the site says there's a trial and then it doesn't. So this is how I have to do it.)
Now on to my questions in order to purchase...
This account to so people can see photos/documents and download. (It's sharing from our event but not with a free-for-all of people uploading photos.) I created a Folder with our event name and am sharing via Link to that Folder.
There will be other folders inside that one.
People will see that "main" folder and know they're in the right place.
IF I use my name they will be confused. I'd like them to see the Folder Name and email address. But I expect you want a person's name when creating an account. Especially because I see so many people having account problems and there's no human being to help fix issues.
So I NEED to know:
How can I set my First & Last Name so that Dropbox honors my account and payment and knows I'm legitimate BUT viewers aren't confused?
The other issue is that I do not want them to see my name and to be solicited upon arriving at the Link's destination? They see "[Name] shared this folder. Want to do more with it?" Log in/Sign Up."
I only want them to see the folder I've set up.
I am fine with them seeing a name at the top but not my first/last name.
{I thought of putting our common group's name in first/last name but remember... I don't want payment problems.}
Lastly, if I pay for 1 month and want to switch to yearly, when do I make that change? I don't want to do it too late. I don't want to do it at say 3 weeks and lose the 4th week. It's not clear when any cancellation takes effect or how far ahead of time it must be done. I don't want to lose everything during a gap or misunderstanding.
Hoping for fact-based guidance.
4 Replies
Thankyou Mark. The card glitch is what I fear.
- Mark
Super User II
I can put Doe Pics or Pretty Pics? Or I can put First Name as My Travel and Last Name as Photos & Stuff?
You can put whatever you want :)
The only issue you may have is when it tries to charge card if they are linked and your card company refuses it.
Being honest here, with somebody who shares lots of info and files around people really dont notice the name on the link or account when downloading because it is plainly obvious its their files once you click on the link.
The other thing you could consider is using branding on the links so when they click on the link they get at least backgrounds and imagery relating to you.
In settings I see First Name and Last Name, but not a field for Username. Let's say my name is Jane Doe. I can put Doe Pics or Pretty Pics? Or I can put First Name as My Travel and Last Name as Photos & Stuff?
- Nancy
Dropbox Community Moderator
Thanks for your post, Dweb.
When signing up for a Dropbox account, you’ll be asked to create a username indeed.
Once the users you shared your folder with open the link you’ve created, they’ll inevitably see your username, apart from the name of the folder. Also, keep in mind that your email address will only be seen in case you add it to the name of the folder you’re sharing (otherwise, it won't be visible anywhere in the shared link).
So, if you don’t want your real name to appear when opening the link, but a different one, or even the name of your group, you’ll need to make that your username (you can set whatever username you like, as this doesn’t affect your Dropbox payments/plan - this is something that's totally up to you).
Now, regarding changing your billing cycle from monthly to yearly, you can do this anytime you want during the month (the changes you’ve made will take effect upon the expiration of your monthly subscription/at the end of your billing cycle and you'll be billed for a yearly plan after that).
Let me know, if you have more questions though.
