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Karen43's avatar
Karen43
Explorer | Level 3
2 years ago

Cannot add someone to a shared folder?

I keep getting this message when trying to add someone to Dropbox. I get the same message if I put them in as view or edit. {".tag":"access_error","access_error":"inv alid_member"}
Error Messages
FAQ
Share
Shared Folders
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Is that user already part of a Dropbox team, which might've restricted sharing folders with non-team members?

 

Could you try switching browsers to see if this helps?

Karen43's avatar
Karen43
Explorer | Level 3
2 years ago
I tried two different browsers - Google and Microsoft Edge. I will reach out to her to find out if she is part of a team that restricted access.

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