Forum Discussion

Brian A 's avatar
Brian A
New member | Level 2
4 months ago

Can't create a link using my mobile app.

Original dropbox is on my iPhone 11. With my old email address. I’m now using iPhone 15. I have the Dropbox app and can see all my photos. But I can’t send a link to my photos from my iPhone 15.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, Brian A , welcome to our Community! 

     

    Do you use the same account with your old iPhone, along with the new one? 

     

    Also, just to make sure we're on the same page here: do you try to create a shared link, or achieve something different? Feel free to clarify more. 

     

    Do you try to follow these steps? 

     

    Keep me posted, and we'll take it from there!