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Forum Discussion
Ted G.
7 years agoCollaborator | Level 8
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
191 Replies
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- Jane6 years ago
Dropbox Staff
Would it be okay if I reached out to you on the email address connected to your Community profile to have a closer look? If you confirm, I’ll create a ticket on our system for you. Please let me know if you have some spare time to work on that with me in your next post.Thanks again! - mlawson19866 years agoExplorer | Level 4
That would be just fine @Jane, thank you!
- Jane6 years ago
Dropbox Staff
Many thanks for the speedy confirmation mlawson1986; please check your inbox when you have a spare minute! 😊
- HarbourView6 years agoNew member | Level 2
I am seeing the same inability to drop files on Dropbix folder in the Sidebar on Catalina. It is a new macbook pro with Catalina. My system meets the access requirements identified several posts ago. All other methods to move a file to DropBox folders work fine - seems to be isolated to only DropBox folder in sidebar.
- donawalt6 years agoCollaborator | Level 9
I thought I would share this - I have been waiting for the permanent fix from Dropbox, which will BE this fix - it has not come out yet, so I thought I would share the fix that worked for me. I think this is all they are going to add into an update but I am not sure about that. Can you see if this works for you? You may have to restart your computer if it doesn't work, but I didn't have to.
Open Terminal, and enter this command (all one line):
IFS=$'\n'; for path in `python -c $'import os\nimport json\nfor key, value in json.loads(open(os.path.expanduser("~/.dropbox/info.json")).read()).items():\n print value["path"].encode("utf-8")'`; do echo "$path"; xattr -d com.apple.quarantine "$path"; done
Then try the drag and drop again!
- RDFRush6 years agoExplorer | Level 4
Worked for me, thanks! I CANNOT believe how long they are taking to get this fixed to be honest. It's clear that a lot of people are having this problem but they act like it's some sort of ad hoc occurrence.
- batsonjay6 years agoExplorer | Level 4
I'll add my voice to the chorus of people with issues.
I just got my laptop back from Apple after a failed logic board, and was forced to upgrade to Catalina. (I had been holding off because of all the various app issues across many apps.)
Post-upgrade, I can't drag to or from the Dropbox hierarchy.
Seems like Apple & Dropbox aren't playing well with others at the moment.
Jane, can I get on your radar, too? I've got LOTS of stuff to move around as I re-establish a rational environment on a virtually-new machine.
- batsonjay6 years agoExplorer | Level 4
I like the idea of a command-line fix. However, I'm reluctant to be one of the first users :grin:
I've seen one person like this. Anybody else? And has anybody else (that knows what they're doing) parse this command line awesomeness out & consider its safety?
- Fiona6 years ago
Dropbox Staff
Thank you all for your paticipation and posting details of your user cases.
We appreciate the solution posted donawalt. Kudos for being helpful in our Community. I hope to see more users post that this worked for them.
batsonjay you are on my radar now. Check the email address associated with your Community profile.
We will take it from there.
Thank you all for working on this with us!
- batsonjay6 years agoExplorer | Level 4
Cool. Mail received, and replied-to. Thanks.
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