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PraeSniper's avatar
PraeSniper
New member | Level 2
2 years ago

Cant share folder due to breach of Terms of Service

Hi Dropbox Team,

 

I'm receiving the message when trying to share an empty folder

 

Can’t share file

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

 

I do not recall getting any email suggesting as to why this was placed however I have removed from the account any file I potentially think may have caused the potential violation.

 

Is there a pathway i can use to have sharing restored on this account?

 

Many thanks

4 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi PraeSniper, thanks for bringing this to our attention.

     

    in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

     

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, I've sent you an email, please could you reply to it when you get a chance.

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