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KZSoe's avatar
KZSoe
New member | Level 2
2 years ago

Can't upload some folders even though I have enough space in my account

I can't upload my large size folder even though the account storage is 10TB. Why?

sync
upload

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey KZSoe, thanks for joining the Dropbox Community.

     

    Are you getting some kind of error message when you try to upload your folder?

     

    Also, are you using the Dropbox website to upload it?

     

    And how large is the folder you're trying to upload?

     

    Let me know and we'll go from there.

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