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SheCreatesStuff's avatar
SheCreatesStuff
Helpful | Level 5
4 years ago
Solved

Does Dropbox Shop create a thumbnail for the preview or is it the actual file?

Does Dropbox Shop create a thumbnail for the preview or is it the actual file?

  • Hey SheCreatesStuff, thanks for posting your question!

     

    Your clients will see a preview of the file, and they will be able to download/save the actual file to Dropbox after the purchase.

     

    You can see a quick visual of how it looks for the clients and more info here.

     

    Let me know if you have any questions.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey SheCreatesStuff, thanks for posting your question!

     

    Your clients will see a preview of the file, and they will be able to download/save the actual file to Dropbox after the purchase.

     

    You can see a quick visual of how it looks for the clients and more info here.

     

    Let me know if you have any questions.

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