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Forum Discussion

khkannisto's avatar
khkannisto
Explorer | Level 4
2 years ago

Dragging a file to upload, it ends up in subfolder instead of the current folder

For the past several weeks I've had the following happening: I open a subfolder to delete some files, or drag and drop something (within the web interface) to a subfolder. Then when I drag and drop...
sync
upload
Web
geophrian's avatar
geophrian
Explorer | Level 4
11 months ago

Having the same issue. Using Safari or Firefox. Happens almost as often as drag & drop puts it into the folder that is actually open. 

Only reliable way is to click on the upload button. Otherwise it seems there's a 50/50 chance the dragged file will end up in some subfolder and I'll have to go searching for it. Never had this issue until about the past month or so. 

Any solutions out there for drag and drop?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi there geophrian - sorry to hear about this.

Can you let us know if you get the same results on an incognito window with no extensions or plugins running as well?

Did you clear your browser's cache since you first noticed this by the way?

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