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robinwn
4 years agoHelpful | Level 6
Dropbox is not searchable in Mac OS Monterey 12.0.1
Dropbox files/folders are not searchable in spotlight on new MacBook Pro with M1 chip - Monterey OS 12.0.1. Have re-indexed spotlight. Have uninstalled and reinstalled Dropbox and rebooted. Have made sure Dropbox has full access in Security and Privacy. Help please?
I have found a solution, everyone! I hope everyone struggling with this will find this post. The problem isn't with dropbox, it's with Mac Spotlight. Which surprised me, as I always thought the finder search was separate from Spotlight, but apparently, on the back end, both are one-in-the-same. I've heard many times that re-indexing spotlight didn't work, but it does! You just have to do it a different way for everything to ACTUALLY 100% reindex.
Tutorial is here on apple's forums: https://discussions.apple.com/thread/253479408
Just giving credit where credit is due.
In case that goes away, instructions are also listed below.
- Open System Preferences and go to Spotlight's Privacy tab.
- Add the entire hard disk INTO the Privacy list.
- Maybe wait 30s.
- Remove the hard disk FROM the Privacy list.
Spotlight will re-index. After finish re-indexing, the search in folder works for me.
(To see if Spotlight is indexing, use Command+Space to invoke Spotlight, and type in something. Wait a second. You should see a progress bar to show indexing progress)
Of note, I am on Mac OS Monterey 12.6 (21G115). My dropbox version is 158.4.4564. These are both the lastest, as of now, 10.3.2022.
Hopefully this helps! Changed my life - I can work again!
185 Replies
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- Megan4 years ago
Dropbox Community Moderator
Hi MazzolaMj, sorry to jump in here!
If I were you, I'd try installing the latest stable version of our app, to see if this does the trick. Before you do, don't forget to turn Early releases off, from this link.
Out of curiosity, are the files you're searching for, synced locally, or online-only? What are their icons?
- jmu19814 years agoExplorer | Level 3
I have the same issues:
I'm having the same issue - Dropbox is not searchable by either Mac Spotlight or the search field in the Finder windows:
• My Dropbox sync/files are completely up to date
• Dropbox version 157.4.4808
• iMac (Retina 5K, 27-inch, 2017), Monterey 12.5.1
• Files are stored locally on my Mac
Thanks so much.
- MazzolaMj4 years agoHelpful | Level 5
Hello Meghan, gosh really appreciating the input here, thanks.
I'm about to follow your most recent prescriptions.
In reply to your question about files syncing locally or online-only, I can tell you that almost all files are local sync, a small portion of others re online-only.
- MazzolaMj4 years agoHelpful | Level 5
Ok.
Did the install, it apparently took the update, as there's no Beta badge on the File Menu icon dropdown now.
However, the lack of search is still present. I have attached two screenshots demonstrating the results of search:
As can bee seen in the attached images, a simple search on "obt" shows no results in Dropbox, but a bazillion in "This Mac", including files and folders in Dropbox as seen in the next SS:
In the Status Bar bottom of the Finder window we can see the Finder apps sees dropbox & it's contents.
How is it possible Finder cannot find anything inside Dropbox, when searching from inside Dropbox?
Thanks am s ever for your replies,
m
- Walter4 years ago
Dropbox Community Moderator
Hi all, could you try re-indexing Spotlight and let us know how it goes?
- jmu19814 years agoExplorer | Level 3
I have already tried that (and I just tried it again for second time) but it has not resolved the issue
thanks
- JimmyDinh4 years agoHelpful | Level 6
Re-indexing is not working for me...
- Hannah4 years ago
Dropbox Community Moderator
Hey everyone,
If you're still having an issue with this, let us know, so we can send you an email to look into this internally.
- jmu19814 years agoExplorer | Level 3Hi
I’m still having an issue with this!
Thanks - Hannah4 years ago
Dropbox Community Moderator
Hey jmu1981, I've just sent you an email, so we can look into this. Just make sure to get back to me, when you can.
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