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Baggywrinkle's avatar
Baggywrinkle
New member | Level 2
11 months ago

Dropbox not making files available offline on my new MacBook pro

I've just replaced my new apple mac pro and am having problems making the folders viewable offline. I've clicked on the link to "Make Availabe offline" but nothing seems to be happening. I've seen some advice to "Open the Dropbox app, click on preferences then click on sync files" but I can't find either on the app. Can anyone help, please?

desktop
Mac
sync

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hi Baggywrinkle, thanks for bringing this to our attention.

     

    Just to check , are you clicking on the Dropbox icon in the menu bar, using these steps, to the view the preferences?

     

    When you click the Dropbox icon once, what is the current status shown on the bottom left?

     

    This will help me to assist further!

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