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Dropbox not syncing certain files
For the past few days, dropbox has not synced a few specific files on my mac.
I get this when I check the status in menu bar
I've cleared cache, fixed permissions, and run check disk on my mac drive and no luck. Thoughts?
Problem possibly solved, but I don't really know how. I logged out of dbox online then closed and opened dbox desktop. Then I dragged the master file (with it's sub-files) into the dbox folder. I got a message asking if I want to replace the file duplicates (which meant the files were in dbox online but I wasn't able to view them before). I answered, Skip. The sync closed, then I logged on to dbox online and all the files were there. Let's hope the issue doesn't re-occur. :)
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- Jay
Dropbox Community Moderator
What size is the file that isn't syncing? Does moving it at all make any difference in the syncing?
- Not big. Only 5mb.
Moving fid not help on this file, but helped on the other one…. - Jay
Could you try pausing the syncing in the desktop app, move the file out of the Dropbox folder, resume syncing, and then move the file back into the Dropbox folder?
Hi.
No change. The first file (that did not sync before, now sync, but the other file still don't sync....
BUT, the funny thing is when I copy that file that want sync to another folder in Dropbox it sync.....
Move it back to the original folder and it want sync!- Jay
Okay, could we try this now? After moving it to the other folder, could you access the file on the Dropbox site, and then move it to the original folder on the site, for it to sync down?
No change when I did that. BUT, when I rename the file the sync is working!
Now I will use the renamed file for some days (I update it every day) and see if the sync continue to work.
I will delete the original file, and after 3-4 days I'll rename back to original name again and see if the sync will work.
Not easy to understand why it is like this, and it should for sure not be like this.....- Jay
Out of curiosity, if it isn't anything too personal, what was the full name of the original file, including the file extension?
Sondre's fotballkamper.doc
Befor you comments on the apostrophe, I use it in a lot of other documents that sync just fine 🙂- Jay
Yeah, that filename seems to be normal, so I can't explain as to why the name affected the syncing. I'm glad to hear that you were able to sync it by changing the name.
