Dropbox not syncing to server using a shared link

Hi Walter​, no he hasn't replied to my message yet. 

Hey remoteworker2025 - did you hear back from your client by any chance? 

Hi Walter​, I will, thank you! I'm just waiting for his reply.

Let us know of any updates remoteworker2025! 

Rich​, you're such a big help. I'll ask him that, thank you so much!

remoteworker2025 wrote:

I am just wondering why sometimes it syncs real time and sometimes not.

Without details about how it's configured we can't really know why it's not working as expected. There are many ways to accomplish something like this, such as using the API to develop the functionality yourself, a third-party service as a go-between, or simply having a file request link that people click on to upload files.

Perhaps you can ask your client how they've set this up, in detail, and then get back to us.

Hi Rich​ and Jay​!

Thank you so much guys for your reply. I actually don't know much of how it is working TBH. So my client created an a5w website (Alpha Anywhere) and embedded the link from a shared Dropbox folder that's hosting our files. I use this website to upload documents to his server. I am just wondering why sometimes it syncs real time and sometimes not. 

Hi remoteworker2025, thanks for bringing this to our attention.

As Rich suggested, more information on how you've set this up would help us greatly to fully understand what is occurring.

Are you using an app, service, or the Dropbox API in order to connect Dropbox to a website?

Any other info or screenshots would be helpful!

remoteworker2025 wrote:

So our website has embedded a shared Dropbox link to host the files so I can upload them to a server but it is a common issue that it is not syncing with the website.

Can you provide specifics on how this is set up? Dropbox doesn't sync to websites so I'm not understanding how you have this configured or how it's supposed to work.