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RichardNeedsHelp
12 days agoNew member | Level 2
[Dropbox Sign]: Glitch when adding a placeholder text
I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've never had this issue before.
29 Replies
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- Kateneedshelps12 hours agoNew member | Level 2
Hi Hannah, I am having the same issue as Hannah and Richard described - my placeholder text won't save even when cleared clache and icognito mode. Can you please email me to help solve this issue? Thank you.
- IEC3 days agoNew member | Level 2
Hello, I am having the same issue. Has anyone identified a solution?
- IEC3 days agoNew member | Level 2
Hello, I’m experiencing the same issue. I’ve tried it in an incognito window as well.
- thisemily4 days agoExplorer | Level 4
Yes! It just seems weird. Why are you emailing people individually instead of posting the solution to the forum?
- Walter5 days ago
Dropbox Community Moderator
Sure thing gmihalyi - I've just followed up via email, so please take a look at your inbox and we'll take it from there.
- gmihalyi5 days agoNew member | Level 2
Can you please reach out to me, as well, Walter ?
- Walter6 days ago
Dropbox Community Moderator
Hey thisemily - sorry to hear about this.
May we reach out via email to have a further look internally?
- thisemily6 days agoExplorer | Level 4
I'm having the same issue! I've tried multiple browsers and private browsing as well.
- Hannah7 days ago
Dropbox Community Moderator
Hi all!
Just to let everyone know, this is indeed an issue that our team is aware of and they're currently working on a fix.
Once we have more info, we'll make sure to update you here.
- GN_mura7 days agoNew member | Level 2
I am having the same problem. Anyone could solve the issue?
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