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UUGG's avatar
UUGG
Explorer | Level 3
2 years ago

Dropbox stuck at Connection underway at pc's start

After many months of flawless functioning, since a few weeks every time I start my notebook (Windows 11), Dropbox (set as "start at pc's start") is stuck at Connection underway. I Have to manually go to settings>exit in Dropbox and restart it to have Dropbox update its files.

I already uninstalled and reinstalled Dropbox but nothing changed. It's not full (about 71% of capacity).

desktop
Dropbox Basic
sync
Windows

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there UUGG - thanks for bringing this to our attention.

     

    It sounds like you're having the issue mentioned in this thread. Could you have a look and confirm if that's the case indeed?

     

     Note that there's an ongoing issue that's affecting the desktop app - you can take a look here and subscribe to get more updates about it.

     

    I hope this helps and please keep us posted. 

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