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Forum Discussion
Dropbox web keeps dropping uploads after a few minutes saying I have no internet
Hi, was wondering what the problem might be.
Everytime I go to upload my file (a 40mb zip file), drop box uploads,
but after a few minutes it stops. It shows by the file name 'Paused - no internet'.
and also there is a brown label at the bottom of the uploads dialogue saying 'Uploads paused Make sure your internet connection is stable'
But I have internet and it is stable, so I don't know why there is a problem.
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Same issue for me, for at least a month now, on Safari. No VPN/firewall/etc. My workaround is that I hit cancel in the upload queue, and then click retry. Sometimes the same thing happens, sometimes it works. Very annoying. As of today, I'm trying it with Chrome, and that seems to be stable, whereas Safari continues to fail over and over, and even my previous workaround isn't working at all.
- Jay
Dropbox Community Moderator
Hi @Jaiy, thanks for the info, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Hi...still having issues again today.
45MB file uploading. Fails within a minute or two mentioning about internet connection.
My internet connection is stable, I upload regularly about the same file sizes to other servers on the same browser.
I've tried different browsers with DropBox and tried Incognito mode and still the same issue.
Here is a screenshot of todays issue.
https://www.dropbox.com/scl/fi/pdsc23ormhblca20n7550/DropBox_Issue.png?rlkey=oem4p44txrdjkrxxn4aa23z9o&st=auz5nltn&dl=0As another note...it took about a minute to get the link which seems long since the files have already been uploaded.
Ok...so I decided to go another route and break up my files into a few zips so my ISP won't complain about size...but as I was doing that, I saw a pop up from drop box saying upload is complete with a share link available.
However, the same error messages are still displayed saying the upload is currently paused.
So something is buggy about all of this.
I'm using the latest FireFox version but also because as I was searching I saw someone say to try using the desktop app.
So I did and I don't see the point in that since all it does is add a few options when right clicking a file - In the end, still using the browser to upload anyway.
