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Forum Discussion
ae2rigc
9 years agoNew member | Level 2
Ending support of public folder
Just heard from dropbox that support for the public folder is ending.
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As a result, we’ll soon be ending support for the Public folder. Dropbox Pro users will be able to use the Publ...
- 9 years agoLGM - the issue is that people are abusing it and causing issues for everybody by getting the Dropbox domains blacklisted which cause emails to fail and downloads to be blocked by firewalls etc.
In terms of changing the extension, sorry, no idea how you would do that!
epic3ntre
9 years agoHelpful | Level 5
I think there are some Dropbox execs somewhere who have chosen to p$$$ off 80% of their customers to encourage other people to sign up to DB and and monetise their access to the files and their service.
The paid subscribing little guy doesn't like that. Nor does this other little guy, or that one. In fact, when you look at it, there are battalions of little guys all up in arms and threatening to leave - myself included. Very risky move, Dropbox.
Wonder if there'll be any concessions for existing links or anything like that. A strong company listens to what its customers want, just as much as it focuses on profit margins. The two are interlinked anyway, so I hope they see some sense and throw us a bone somewhere...
The paid subscribing little guy doesn't like that. Nor does this other little guy, or that one. In fact, when you look at it, there are battalions of little guys all up in arms and threatening to leave - myself included. Very risky move, Dropbox.
Wonder if there'll be any concessions for existing links or anything like that. A strong company listens to what its customers want, just as much as it focuses on profit margins. The two are interlinked anyway, so I hope they see some sense and throw us a bone somewhere...
Jacob J.2
9 years agoHelpful | Level 5
Shame on you Drpobox management. What a dumb move. Want to piss off long time users? Guess what, you have succeeded at that. I used to recommend Dropbox everywhere i went, for 7 years, but that won't be the case any longer. I won't support a company that goes against common sense logic and that doesn't care what their customers want. A chage like that should only be applicable to new users, who join after this stupid decision. Dropbox, I hope you won't be able to make any more profits, because you don't deserve profit.
- Pablo f.69 years agoHelpful | Level 7Friends we need to unite and fill the email support@dropbox.com with our dissatisfaction with this change.
- disanski9 years agoExplorer | Level 4
I am out of here if dropbox ends the public folder and breaks all the old links!!!
- Mark9 years ago
Super User II
Pablo f.6 wrote:
Friends we need to unite and fill the email support@dropbox.com with our dissatisfaction with this change.Just to chime in again here, please do not do this as your email wont get anywhere. Dropbox DOES NOT offer email support so you will be, sadly, wasting your time and nobody will see it.
Instead use the correct routes to request support which is via the ticket system at http://bit.ly/cm-support. These can then be tracked at http://dropbox.zendesk.com
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