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Skipton2630's avatar
Skipton2630
Explorer | Level 3
3 years ago
Solved

Error 30 when sharing a video

Hi uploaded a video and tried to share it with family I get the following error message that I have attached. 

Unable to send message, please try again. Error code: 30

Error Messages
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  • Walter's avatar
    Walter
    3 years ago

    Hey Skipton2630, sorry to hear about this.

     

    Could you clear your browser's cache or try another browser and let me know how it goes?

     

    If the issue persists, you can also send us a screenshot so that we can have a visual too.

     

    Thanks!

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  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey Skipton2630, sorry to hear about this.

     

    Could you clear your browser's cache or try another browser and let me know how it goes?

     

    If the issue persists, you can also send us a screenshot so that we can have a visual too.

     

    Thanks!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Glad to hear it works now Skipton2630 - thanks for letting me know too.

         

        See you around the Community and take care!

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