We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Melt8
2 years agoNew member | Level 2
Error 500 when creating shared links
Hi,
What does Error 500 mean when I create a link and view it?
1 Reply
- Nancy2 years ago
Dropbox Community Moderator
Thanks for posting on our forum, Melt8!
Can you send a full screenshot of the error you’re getting, to have a better image of what’s happening?
Are you getting this error when clicking on the option to create the shared link, or when you open another browser/incognito window to view it instead?
Let me know, and we’ll take it from there.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!