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Ray B's avatar
Ray B
New member | Level 2
2 years ago
Solved

Error(400) when users receive a link that I sent them.

My clients are receiving the message Error(400) when they click on the link that I send them. That is preventing them from accessing the files.

How do I get this resolved?

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  • Ray B's avatar
    Ray B
    2 years ago

    The problem has corrected itself. Thank you.

3 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Ray B, welcome to our Community! 

     

    Does this happen with every link you sent them or just a specific one? 

     

    What does the link look like, and did you follow the steps mentioned in this article, in order to create it? 

     

    Let me know more, and we'll take it from there!

  • Ray B's avatar
    Ray B
    New member | Level 2
    2 years ago

    The problem has corrected itself. Thank you.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    We're glad to hear it's sorted now and thanks for keeping us in the loop too Ray B 

     

    See you around the Community and take care! 

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