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NinjaHatori's avatar
NinjaHatori
New member | Level 2
12 months ago

File vanishes due to intermittent internet

Hi Members,

I’m using Dropbox for one of the Software where in if I input the invoice in a particular folder it does reflects across my systems and it is in sync, but whenever there is a internet disconnect for a short duration, the invoice created just vanishes, how can this be fixed?
Any help or guidance would be greatly appreciated, thanks in advance folks.

Thanks

desktop
Restore
sync
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Thanks for posting here, NinjaHatori! This is odd, indeed.

     

    Just a clarification; does the invoice disappear from all linked devices, when the internet issue occurs, or just from the one you uploaded it from? 

     

    Have you checked www.dropbox.com as well, when this happens? What do you see there? 

     

    Let me know, and we can take it from there.

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