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aviadsapphire
2 years agoNew member | Level 2
Files created on the web In the Family Room don't show in desktop app on Windows
I created new file in Family Room and it doesn't show in dropbox desktop for PC
It does however show in mobile app.
What should I do?
1 Reply
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- Jay
Dropbox Staff
Hi aviadsapphire, thanks for messaging today!
Do you have the Dropbox desktop application installed and running on your computer?
Is the app currently syncing?
Keep me posted!
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