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Pascale2's avatar
Pascale2
Helpful | Level 5
7 years ago
Solved

Folder upload fails on Dropbox.com

Hi, I just started with Dropbox Plus. I tried to upload large folders to Dropbox, which took quite a long time (sometimes about 2 days for some of the folders). 

When the uploading was finished, I got reports mentioning that large amounts of files could not be uploaded (180, 450 files...)!!

Can I resume the uploading of the missing files only?  or do I have to remove the whole folder from Dropbox and start uploading again? (with the risk that some files will be missing once more).

BTW, I did not see any Zip folders being uploaded to Dropbox as it's been mentioned in some of the tutorials.

Thanks for the help!

 

28 Replies

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  • Pascale2's avatar
    Pascale2
    Helpful | Level 5
    7 years ago

    Thanks! looking forward to reading you!!

     

  • Pascale2's avatar
    Pascale2
    Helpful | Level 5
    7 years ago

    I cleaned the cached files, and it helped a bit. 

    However, it seems that my Dropbox files (approx. 172 MG - see screenshot) remain located on my local drive (181 GB of documents), because, appart of Dropbox I now have a very limited amount files on my local drive. 

    Screen Shot 2019-09-28 at 10.54.49 PM.png

    Screen Shot 2019-09-28 at 10.55.19 PM.png

     

    Is there a solution to prevent the dropbox cloud files to be stored loccaly????

  • Pascale2's avatar
    Pascale2
    Helpful | Level 5
    7 years ago

    Thanks!!! That was it! Fine that you helped me out!!!

  • Chris_J's avatar
    Chris_J
    Icon for Super User alumni rankSuper User alumni
    7 years ago

    I am very glad to help and also glad that you found what you were looking for

    Have a good week

  • MaksMaks991's avatar
    MaksMaks991
    Helpful | Level 6
    5 years ago
    Sometimes uploading a large set of files we see a message at the end of operation stated that some files are failed to upload to Dropbox. But there is no any button to quickly retry uploading of them.

    Our real scenario. We started uploading a folder containing about 10k files. After several hours when the operation was complete we saw the message mentioned above. Opening details we got almost unresponsive (due to the count of files) window with the list of all files. Somewhere in the middle of this list we found those failed files. Some of them were from one subfolder, some from another one. Wasted about 1 hour of my time I collect all failed subfolders. When I tried to upload them again all was fine, files were uploaded.

    So my obvious question is why do you force people to waste the time on actions that can be easily do automatically? Just give please ability to rerun upload for failed files/folders.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    Dropbox isnt designed to be used via the website - its designed to be used via the software on a desktop where auto reuploads etc. automatically happen. The website is intended to be used when your main computer isnt available. 

     

    Can you not install the software and upload that way?

  • MaksMaks991's avatar
    MaksMaks991
    Helpful | Level 6
    5 years ago

    Dropbox is designed to be used by all provided ways. Some notes about our scenario:

    - we have several flash drives

    - we want to send content of each drive to Dropbox to make backup and get rid of the flash drives

    - we want to use smart sync to not have all the files on local computer

     

    You suggest to use desktop app. But this will force us to copy all files to local Dropbox folder. Obviously we don't want to have thousands of files on the local drive.

     

    Web app should be as comfortable as another ways of Dropbox usage.

     

    Another use case: what if we want to upload files from work computer and not home one and we want to not have desktop app installed? 

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