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Debra G.3's avatar
Debra G.3
New member | Level 2
2 years ago
Solved

gave link to others for them to upload their video, but link just displays folder, it doesn't prompt

gave link to others for them to upload their video, but when they click on the link it just displays the shared folder, it doesn't prompt them to Add/Upload from their camera/photos/videos.

2 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there Debra G.3 - sorry to hear you're having issues with this.

     

    Can you please clarify if you opened a file request for them or if you sent them a shared link with edit rights instead? 

     

    Thanks!

  • Debra G.3's avatar
    Debra G.3
    New member | Level 2
    2 years ago

    Yes that might've been it, thank-you.

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