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Forum Discussion
afrey25
4 years agoHelpful | Level 6
High CPU Usage after updating MacBook Pro to MacOS Monterey (12.3)
I installed the latest MacOS update (Monterey 12.3) on my MacBook pro last night and now Dropbox is almost continuously syncing files and sucking my CPU usage. Fans are running almost constantly, and battery life has been dreadful as a result.
Anyone else experiencing this?
All my files are fully synced so I have no clue what files Dropbox keeps re-syncing and why over and over again. I've rebooted, turned Dropbox on and off. Pretty much everything I can think of other than deleting and reinstalling the desktop app.
Any suggestions? Thanks.
Hi Everybody,
I spoke with our engineering team to confirm that this issue was resolved. I'm following up with this thread to confirm that high CPU usage is no longer a problem for any users. Ensure your MacOS and Dropbox are up to date, and please let us know if this is still affecting you. Thanks!
Regards,
Ben
97 Replies
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- Arkadiy K.3 years agoHelpful | Level 7
Dear Jay, yes, it helped!
I ended up simple running the installer again (without uninstalling), then I rebooted my computer. After a few sleeps there is still no high CPU usage!
Thank you!
P.S. I also removed "Downloads" from the system backup option (leaving only Documents and Desktop). Not sure if it helped, but was worth a mention.
- gio183 years agoExplorer | Level 4
Yes, countless times
- gio183 years agoExplorer | Level 4
The only thing that worked for me after 4 nightmare months has been to install the stable version 184.4.6543, and set the Dropbox folder as it was BEFORE I had upgraded to File Provider, i.e. under my User folder AND NOT in CloudStorage. It took me a while to delete the older Dropbox folder, but I succeeded and now I am back to normal life! no CPU drainage. My suggestion is to NEVER NEVER UPGRADE TO DROPBOX FOR MACOS ON FILE PROVIDER!
- Francisco-Torres2 years agoNew member | Level 2
Hello. Just updated to Monterey and I have this exactly same issue. Already updated Dropxbox for the last version and the problem remains. At the end what is the solution, or which dropbox version works fine on 12.7 and how can I download it?
- Megan2 years ago
Dropbox Community Moderator
Hey @Francisco-Torres, thanks for posting here!
Would you mind clarifying the Dropbox version that you're using on your end?
You can find this by hovering your mouse over the little Dropbox icon on your menu bar, next to your WiFi.
Feel free to also take a look at this Help Center article.
I'll be waiting for your updates!
- Francisco-Torres2 years agoNew member | Level 2
At the moment, a very recent one! Why?
Stuck on this forever
- Hannah2 years ago
Dropbox Community Moderator
Hey @Francisco-Torres, thanks for the update!
It looks like you're currently using the beta version of the app, which might give you some issues, since it's experimental.
I'd like you to turn off the early releases option here and then simply reinstall the newest stable version of the app from this page.
Let me know if that helps.
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